Return and Refund policy
Return Eligibility
Items must be unused, in original packaging, and in the same condition as received to be eligible for return.
Return Timeframe
Returns must be requested within 3 days of delivery.
Refund Process
Once your return is received and inspected, we will notify you of approval or rejection. Approved refunds will be processed within 5-7 days to your original payment method.
Exchanges
We offer exchanges for defective or damaged items, subject to availability.
Damaged or Defective Products
If you receive a damaged or defective product, contact us immediately at [EMAIL ADDRESS] with photos for resolution.
Non-Returnable Items
Certain items may not be eligible for return, including:
- Perishable goods
- Clearance or final sale items
- Personal-use items (if applicable)
Return Shipping Costs
Return shipping costs may be borne by the customer unless the item received is defective or incorrect.
For assistance, contact us at [EMAIL ADDRESS].